Save time during every interaction with clients

Store each client’s important information in one simple profile, for easy access throughout your day.
  • “I researched a number of other systems available but none of them are comparable to the functionality or ease of use for the customer.”

    Matt Connolly of Hertfordshire, UK

  • “My business became now independent and clients manage most of it.”

    MrCedric79 of Geneva, Switzerland

  • “MBO is one of the best products this kind on the market at the moment! It is using friendly system with lots of options for companies with different way of running the business.”

    LightCentreTeam of London, UK

Every client gets a profile.

Contact and payment information, schedules and visits remaining. Grab your phone and renew passes or email receipts. Wherever you are, pull up a client’s profile and make sure they’re happy.

You always know where you left off.

Just search for any client’s name to instantly retrieve the phone number or email address listed on the account. Track each client’s progress and access it right from the schedule—and if you need to follow up about something, just add a notification for yourself or another staff member.

  • Put family members together.

    Connect client profiles when two or more clients might pay together or schedule together, like parent and child, husband and wife, brother and sister, etc.

  • Apply gift cards directly to a client’s account.

    When clients have a gift card or other credit, just apply it to the account, and the credit will automatically be deducted the next time they pay for something.

  • See more about each client’s status.

    Icons alert you about a client’s first visit, a positive or negative account balance, a client’s birthday, and more. Just hover over any icon for details.

  • Create bespoke key tags.

    For even speedier check-in, consider bespoke key tags. Just scan the barcode to register the client.

Client check-ins couldn’t be faster.

Free up your front desk using our check-in tools. Mark a client’s arrival with just one tap using the MINDBODY business app, or let them check themselves in with Class Check-in by MINDBODY. More on Class Check-in by MINDBODY

Transactions are simple.

MINDBODY knows each client’s membership status, has the client’s credit card on file, and tracks every purchase, so you’ll always know what to charge—at the front desk, or anywhere else.

Reminders and notifications go out automatically.

When a client’s due to come in soon or has a card on file that’s about to expire, MINDBODY will remind them. And when their birthday comes around, you can send a message with a special offer.

You can even add signed waivers.

If a client needs to sign a form or receipt, you can store it digitally in their account documents. More on the MINDBODY business app

Tablet screen displaying liability waiver and signature.

The same benefits apply to your clients, too.

Clients can log in to their accounts to add billing information, view their own payment history and past visits, redeem rewards points or gift cards, and much more.

Expand their access with your own app.

Branded apps give your clients a unique connection with your brand. They can book, pay, update their profiles, manage waitlists and more, all in your app. Plus, you can increase your engagement with push notifications to keep them coming back.

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